Terms of service

OVERVIEW

Welcome to CareSelf! The terms "we", "us" and "our" refer to CareSelf. CareSelf operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). CareSelf is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have the consent of a parent or legal guardian where required by applicable law.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to us is correct, current and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of any account credentials you use and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions and representations of our products in our online store. However, colors, appearance, and other visual characteristics may vary depending on your device, display settings, or other technical factors.

Product descriptions, specifications, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products or limit the quantities of products available for purchase to any person, geographic region, or jurisdiction where permitted by applicable law.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the products selected by you. CareSelf reserves the right to accept, decline, modify, or cancel an order where permitted by applicable law.

An order is not considered accepted until payment has been successfully processed and the order has been confirmed by CareSelf.

Please review your order carefully before submitting it. Once an order has been accepted and processed, cancellation requests may not always be possible.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided with your order.

Your purchases are subject to our Return and Refund Policy.

You agree that products purchased from CareSelf are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and offers may change at any time without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be included in your order confirmation.

Unless expressly stated otherwise, prices may not include shipping charges, customs duties, import charges, or other applicable fees.

Promotional offers may be subject to additional terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms of Service, the promotion-specific terms will apply to that promotion.

You agree to provide accurate and complete billing, payment, and contact information for purchases made through our store.

You represent that you are authorized to use the payment method provided for your purchase and agree to pay all charges applicable to your order, including the product price, shipping charges, taxes, duties, or other applicable fees.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, public events, transportation disruptions, or other unforeseen circumstances.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country where required by applicable law.

For additional information regarding delivery, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to our trademarks, brand names, text, designs, graphics, images, product information, product reviews, videos, audio, and the design and arrangement of the website, are owned by CareSelf, its affiliates, licensors, or other respective rights holders and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal and non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any material from the Services without prior written permission from the applicable rights holder.

Nothing in these Terms grants you any license or other rights to use any trademark, copyright, patent, or other intellectual property belonging to CareSelf, Shopify, or any third party, except as expressly permitted by these Terms.

CareSelf's names, logos, product names, service names, designs, and slogans may be trademarks of CareSelf or their respective owners. Shopify's names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services as part of the Services.

We do not necessarily monitor, control, or have input into these third-party tools.

Third-party tools are provided on an "as is" and "as available" basis, without warranties or representations unless otherwise required by applicable law.

Your use of third-party tools is at your own discretion and may be subject to the terms and conditions of the relevant third-party provider.

Any new features, tools, or resources added to the Services in the future will also be subject to these Terms of Service unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services, or resources operated by third parties.

We are not responsible for the content, accuracy, availability, security, privacy practices, or policies of third-party websites or services.

If you access third-party websites or services through links provided on our website, you do so at your own risk.

Any transactions or interactions you have with third parties are governed by the terms and policies of those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

CareSelf is powered by Shopify, which enables us to provide the Services to you.

Any sales and purchases made through our store are transactions between you and CareSelf.

Shopify is not responsible for the products sold by CareSelf or for the terms of transactions between CareSelf and its customers, except where otherwise required by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because our Services are powered by Shopify, Shopify may also collect and process certain personal information in connection with your use of our store.

For more information, please review our Privacy Policy and Shopify's applicable privacy policies.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, feedback, proposals, or other content to CareSelf ("Feedback"), you grant CareSelf a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent and warrant that:

(i) you own or have the necessary rights to the Feedback you submit;

(ii) the Feedback does not violate the rights of any third party;

(iii) any statements you make in your Feedback are truthful and accurate to the best of your knowledge; and

(iv) your Feedback complies with applicable laws and these Terms.

You must not submit Feedback using a false identity, impersonate another person, or otherwise mislead us or others regarding the origin of your Feedback.

We reserve the right to remove or decline to publish Feedback that we reasonably believe violates these Terms, applicable law, or the rights of others.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct errors, inaccuracies, and omissions and to update information at any time.

Where permitted by applicable law, we may also cancel or modify an order if material information was inaccurate at the time the order was placed.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You agree not to use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate applicable laws or regulations;

(d) to harass, abuse, threaten, defame, or harm another person;

(e) to submit false or misleading information;

(f) to transmit malware, viruses, or other harmful code;

(g) to send spam, phishing attempts, or other unauthorized communications;

(h) to impersonate another person or entity;

(i) to interfere with or disrupt the operation or security of the Services;

(j) to collect personal information belonging to other users without authorization; or

(k) to bypass or interfere with security, access-control, or other protective measures used by the Services.

We reserve the right to restrict or terminate access to the Services where permitted by applicable law if we reasonably believe that these Terms have been violated.

SECTION 14 - AGENTS

If you use software, automated systems, or other technologies that interact with the Services on your behalf ("Agents"), you agree that such Agents must comply with applicable laws and these Terms.

Agents must not misrepresent their identity, circumvent security measures, bypass access restrictions, or interfere with the normal operation of the Services.

We may limit or restrict automated access to the Services where necessary to protect the Services, our customers, or our business.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law if you violate these Terms or otherwise misuse the Services.

You remain responsible for any obligations incurred before termination.

Provisions that by their nature should survive termination, including intellectual property, privacy, limitations of liability, indemnification, and governing law, will continue to apply after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.

We do not warrant that information available through the Services will always be accurate, complete, or current.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, CareSelf and its partners, service providers, affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, savings, data, or business opportunities arising from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless CareSelf and its affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, violation of applicable law, or misuse of the Services.

This section applies only to the extent permitted by applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies referenced herein, constitute the entire agreement between you and CareSelf regarding your use of the Services and supersede prior agreements, communications, and understandings relating to the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent, except where permitted by applicable law.

CareSelf may assign or transfer its rights and obligations under these Terms as part of a business transaction, restructuring, or other lawful transfer.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you with Services shall be governed by and interpreted in accordance with the applicable laws governing CareSelf and the transaction between you and CareSelf, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the courts competent to hear such disputes, to the extent permitted by applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning or interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

We may update these Terms to reflect changes to our Services, business practices, legal requirements, or other operational reasons.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

CareSelf

Email: support@careself.care