Shipping policy

Shipping Policy

Last updated: August 2026

At Care Self, we aim to make your order experience simple and reliable. All orders are processed through our fulfillment partners and shipped with available tracked shipping methods.

Order Processing

Orders are typically processed within 1–3 business days.

Processing time is separate from shipping time. Once your order has been processed and shipped, you will receive tracking information when available.

Estimated Shipping Times

Shipping times vary depending on your destination and the shipping method available for your order.

  • United States: approximately 7–11 business days
  • Italy: approximately 9–13 business days
  • United Kingdom & Europe: shipping times may vary depending on destination and available shipping method.

These are estimated delivery times and are not guaranteed. Delays may occur due to customs, carrier conditions, weather, holidays, or other circumstances outside our control.

Shipping Tracking

Where tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for tracking information to become active after the shipment is dispatched.

Shipping Costs

Shipping costs are calculated based on the destination, product, and available shipping method and are displayed at checkout before you complete your purchase.

Any applicable taxes or charges will be displayed at checkout where applicable.

Customs & Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

If applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

Delayed or Missing Orders

If your order has exceeded the estimated delivery window and you have not received it, please contact us at support@careself.care.

We will review the shipment status and assist you as appropriate.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@careself.care